Our Services - Ombudsman

Ombudsman

The Long Term Care Ombudsman Program (LTCOP) serves residents of Mississippi in nursing facilities and personal care homes, and is the only program that provides an outside presence on a regular basis in many of these facilities. As the principle respondent for complaints, the Ombudsman Program is a crucial component Mississippi’s long term care system.

The local Ombudsman investigates, verifies, and works to resolve complaints made by or on behalf of residents of nursing / boarding homes about care, services, financial assistance, rights and other concerns affecting their dignity and well being. This includes direct contact with the individual and / or his or her representatives, including an on site investigation and negotiation where necessary and / or referral to appropriate agencies.

Ombudsman:

  • 601-847-5552